Ten questions to ask any vendor before you pay, and what a good answer looks like.
Choosing school software is a big decision: your teachers will use it every day and your records will live inside it. Many schools buy on a good demo and regret it at result time. These ten questions help you judge any system, StudyPat included, on what matters for a Nigerian school.
Last updated 21 October 2026 · about 7 minute read
Ask the vendor to set up your scoring in front of you: your CA and exam split, your grading scale and your class names. A good system lets you choose the divisions (for example CA 30 and Exam 70, or CA1, CA2 and Exam), checks that they add up to 100, and uses your grading bands. If they must “customise” for every change, expect delays and extra bills.
Most teachers do not sit at a computer all day. Test entering scores on an ordinary phone. Scores should save as they are typed, a score above the maximum should be caught immediately, and a teacher should see only their own classes and subjects.
Parents should sign in on their own phones and see all their children in one place, with report cards after you publish them. Check that parents can only look and not change anything, and that you control when results are released, including holding them until fees are cleared if your school wants that.
You should be able to set fees per class and per term, give discounts to individual students, record part payments and see a clear list of who owes what. Ask what happens if a payment is entered wrongly, and whether a bursar can be given fees access without seeing everything else.
Ask for the full price in naira: set-up fee, price per student, per term or per year, and what is extra (CBT, website, SMS, support). Per-student-per-term pricing is fair for schools of different sizes. Ask what happens to your price when your enrolment grows, and whether you can start free or with a trial.
Your student records and results belong to your school. Ask how often the data is backed up, who can see it, and what happens if you leave. A good vendor keeps each school’s records separate from other schools and can tell you plainly how backups work.
A system you cannot fill quickly will not be used. Ask whether you can upload a whole class from Excel, how errors are reported, and whether parents are linked to students automatically. Our guide on moving your records off paper and Excel shows what a good process looks like.
Ask for a live demonstration of the busiest day: many parents opening report cards at once, and a whole class’s report cards printed. Ask how the system handles it and what the vendor does about problems. Remember to test it with your own sample data, not only the vendor’s demo school.
Think about what you will want in two years: computer-based tests, a school website with online admissions, e-learning, a timetable, ID cards. Switching systems later is painful, so choose one that grows with you, but only pay for what you need now.
Ask how you reach a real person, in which hours, and how quickly they respond, especially at result time. Check that help is built into the system, with short tips on each page, so your staff are not stuck waiting. Ask schools already using it, not only the vendor, how support really is.
Give each question 0 to 2 points for each vendor you are considering: 0 for no, 1 for partly, 2 for yes. Do not choose only on the lowest price; the cost of a failed result week is far higher than a year’s subscription.
Register your school in a few minutes. Your school website and dashboard are ready straight away, and you can start free.
Start free Talk to us